1. Service Warranty

If there is a computational inaccuracy in the processing of a user’s data by TieTax, we will repay to you the amount of the penalty and/or interest assessed solely as a result of such computational inaccuracy paid by you to the relevant taxing authority provided. For purposes of this agreement, a “computational inaccuracy” shall be defined to mean only a mistake in the numerical addition, subtraction, multiplication or division of numbers. If you believe such a computational inaccuracy has occurred, you must notify us via email.

This notification is to be made as soon as you learn of the mistake (and in no event later than 30 days after the penalty is assessed). You must include a copy of the notice of error from the taxing authority. You are responsible for providing any other information requested by us. You are also responsible for paying any additional tax liability not repayable to you under this agreement.

To the full extent permitted by law, the foregoing sets forth user’s sole and exclusive remedy and the entire obligation of TieTax and its affiliates, agents, subcontractors and suppliers with respect to any claims with respect to alleged computational errors or inaccuracies in the performance of TieTax.

2. Limitation of Liability

Except as expressly provided above, TieTax services are provided “as-is” and, to the maximum extent permitted by applicable law, we disclaim all other warranties, express or implied, regarding TieTax, including fitness for a particular purpose, merchantability, or non-infringement.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you. In this event, any implied warranties are limited in duration to 60 days from the date that completed tax return forms are supplied to you by TieTax. However, some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply.

This warranty gives you specific legal rights. You may have other rights under the laws of certain jurisdictions. Our entire liability to you for any reason shall be limited to the amount of the fee paid by you for TieTax. To the maximum extent permitted by applicable law, we are not liable for any indirect, special, incidental or consequential damages (including damages for loss of business, loss of profits or investment, or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the limitation and/or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply.

3. Waiver of Liability for Links to Other Websites

The TieTax Website may contain links to other websites. You understand and agree that TieTax has no control over the content of any such websites, especially with regards to the accuracy, reliability, and timeliness of their content. As always, you understand and agree that your use and reliance on any content from such other websites is solely at your own risk.

You understand and agree that TieTax is in no way liable for any damages to you that may arise from such use or reliance, regardless of the fact that you reached such a website through the TieTax Website.

4. Indemnification

You agree to indemnify TieTax and our partners, agents, officers, directors, employees, subcontractors, successors, assigns, third party suppliers of information and documents, attorneys, advertisers, product and service providers, and affiliates from any liability, loss, claim and expense, including reasonable attorney’s fees, related to your violation of this Agreement or the use of our Website.

5. Release of Personal Information

As stated in our Privacy Policy, TieTax is committed to your privacy and will not share your personal information with anyone. However, you understand and agree that TieTax may release user information about you, without your consent of notice, if required by law or subpoena, or if such release of the information is necessary to address unlawful or harmful activity.

6. Arbitration of Disputes

If we cannot amicably resolve any legal dispute or damage claim that should arise from your interactions with TieTax, you agree to resolve any such dispute or damage claim by arbitration. The arbitration proceeding shall be conducted at an mutually agreed upon location in accordance with the rules of the American Arbitration Association then in effect with one (1) arbitrator to be selected by mutual agreement of both you and TieTax.

If we cannot agree on an arbitrator, then the American Arbitration Association shall select an arbitrator from the National Panel of Arbitrators. You agree that the arbitrator cannot award punitive damages to either of us and agree to be bound by the arbitrator’s findings. Judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction.

7. Refund Policy

We do not offer refunds for services rendered. All fees are final.

We have no recurring charges – therefore there are no cancellation fees. Payment for services is only due after our work is done.

While we will make reasonable efforts to accommodate changes requested by the client, the final version of the return we sign is fully at our discretion. If TieTax is to e-file the return, it has to be prepared fully in accordance with our rules and procedures.

8. Controlling Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of Nevada, United States of America. The exclusive jurisdiction for any action relating to this Agreement shall be a federal or state court in Nevada and you hereby consent to the jurisdiction of such courts for such purposes.

9. Entire Agreement

This Agreement contains the entire agreement between you and us regarding your use of TieTax and supersedes any prior statements or written or oral agreements with respect thereto.

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